Privacy Policy

Last updated: April 30, 2026

1. Introduction

WhatChineseMean ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service at www.whatchinesemean.com.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name (optional), and payment information (processed securely by Paddle)
• Conversation Data: Messages you input into the Service for AI response generation

2.2 Automatically Collected Information

• Device & Browser: Browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent

3. How We Use Your Information

1. Provide, operate, and maintain the Service
2. Generate AI-powered responses based on your input
3. Process payments and manage subscriptions
4. Improve and optimize the Service
5. Detect and prevent fraud or abuse

4. Data Sharing & Third Parties

We do NOT sell your personal data. We may share data with:

Third Party	Purpose
Paddle.com	Payment processing (PCI-DSS compliant)
Alibaba Cloud (Qwen API)	AI model inference
Vercel Inc.	Web hosting

5. Data Security

We implement industry-standard security measures including: HTTPS/TLS encryption; Secure API key management; Access controls.

6. Data Retention

• Conversation Data: Retained for 90 days
• Account Information: Retained while your account is active
• Payment Records: Retained as required by law (7 years)

7. Your Rights (GDPR / CCPA)

Depending on your jurisdiction, you may have the right to: Access, Correction, Deletion, Portability, Opt-out. To exercise these rights, contact us at 34279149@qq.com.

8. Cookies & Tracking

We use essential cookies for Service functionality. You can control cookie preferences through your browser settings.

9. Children's Privacy

The Service is not intended for children under the age of 13.

10. International Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

12. Contact Us

Email: 34279149@qq.com